En ligne : Toute demande de réclamation peut être transmise électroniquement à l’équipe easyJet par ce formulaire. Coronavirus : comment obtenir le remboursement de mon vol. La compagnie aérienne précise sur son site que les passagers qui annulent un vol, le ratent ou renoncent à partir ne seront pas remboursés, quelque soit la destination prévue. We use cookies to give you a better experience on easyJet.com. msn accueil lifestyle. 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Cependant, dans le cas particulier d’easyJet et de son site internet engorgé, le client ne peut juridiquement pas être considéré comme ayant refusé sciemment la proposition (et donc privé de ses droits à un remboursement) s’il s’avère qu’il ne pouvait, de bonne foi, pas activer l’offre dans le délai prévu pour des raisons indépendantes de sa volonté. Par ligne téléphonique : ça donne la possibilité au passager de discuter directement avec un chargé d’assistance client. Please click here for coronavirus voucher terms and conditions For Government Travel Advice, please click here easyJet Travel Insurance Effective from 4.27pm on 11th March 2020, Covid-19 was declared a pandemic by the World Health Organisation and became a global known event. Si vous avez souscrit une assurance ou réservé un voyage dans le cadre d'une assurance existante à partir de 16h27 le 11 mars 2020, veuillez cliquer ici. «Vous pouvez également utiliser notre outil.La compagnie Easyjet a publié une nouvelle annonce le 13 mars 2020 concernant les modifications de plans de voyages:"Tous les clients easyJet qui souhaitent modifier leurs plans de voyage peuvent désormais transférer leurs vols vers d’autres dates et/ou vers une autre destination sans frais de modification. FCO warning,Coronavirus Tenerife: Sixth person in hotel infected as virus spreads,Coronavirus UK: Hancock explains the action to take to minimise impact,easyJet: “Customers are being contacted and moved onto flights operating on the same day",Flights: Coronavirus is sweeping across the planet,Coronavirus: Airports are ‘biohazard cauldrons’ - don’t handle cash,Coronavirus: Wizz Air cancels flights to Italy,Coronavirus flights: Experts explain passenger rights. "Given the circumstances, airlines should also consider offering flexibility to customers who don’t want to travel, such as allowing refunds and waiving flight change fees for both existing and future bookings.”.Travel expert Simon Calder has shared his advice for holidaymakers heading to the airport.“It’s a microbiological party [at the airport],” Calder told Sky News, “everybody from around the world converges with their own personal germs and they all get mixed up, particularly at the security area.”,He continued: “At airports be really careful in terms of not getting too close to people. We will use your email address only for sending you newsletters. EasyJet began launching a small number of mainly domestic flights from 21 European airports from June 15. Assurance de voyage easyJet A partir du 11 mars 2020 à 16h27, Covid-19 a été déclaré pandémie par l'Organisation mondiale de la santé et est devenu un événement mondial connu. ".An easyJet spokesperson told Express.co.uk: “We can confirm that we have taken the decision to cancel a number of flights mainly to and from Italy following a slowing in demand as a result of concerns over Covid-19.“The cancellations are for some flights between 13 March and 31 March 2020, most of which have multiple daily frequencies.“Customers are being contacted and moved onto flights operating on the same day or alternatively have been offered a full refund.“Standard terms and conditions apply on all flights which are unaffected as they will be operating as normal.”.The carrier is urging easyJet passengers to check the status of their flights via the airline’s online flight tracker.They have also said that affected passengers will be contacted directly in order to discuss options.British Airways and Ryanair have also cancelled flight amid coronavirus concerns.BA has axed a number of short-haul flights from the UK due to a drop in demand.Popular holiday destinations have been affected including Italy, France and Germany.The flight cancellations are set to take place this month and will affect hundreds of flights.These will be merged between March 16 and March 28.Ryanair also confirmed it will cut 25 percent of flights in and out of Italy between the dates of March 17 and April 8.Rory Boland, editor of Which? order back issues and use the historic Daily Express If you bought a policy, or booked a trip under an existing policy, on or after 4:27pm on 11 March 2020, please click. ",******************************************************************.La compagnie Easyjet a publié une précision le 11 mars 2020 concernant les clients impactés par des annulations de vol:*********************************************************************.L'épidémie de coronavirus laisse easyJet de marbre. Les clients peuvent apporter des modifications à leur réservation en ligne via la section Vos réservations sur easyJet.com ou sur l’application mobile. Until then, we thank you for your support and understanding.For Frequently Asked Questions, please click,For Government Travel Advice, please click,Effective from 4.27pm on 11th March 2020, Covid-19 was declared a pandemic by the World Health Organisation and became a global known event. easyJet flights are being cancelled to and from Europe as coronavirus fears continue to ramp up. Easyjet say they are currently processing refunds, on average, 13.4 days after cancellation, but it may take up to a month to get an answer. Face à l’épidémie de coronavirus, les compagnies aériennes n’ont pas toutes les mêmes considérations envers leurs passagers. Travel, shared his travel advice yesterday, saying: “While the decision to cancel flights in the face of growing concerns around the spread of coronavirus may be understandable, passengers due to travel will want to know what this means for their travel plans, especially in the run-up to the Easter holidays.“BA and Ryanair must ensure they are keeping passengers informed and quickly rerouting them to their destinations on the next available flight, with other carriers if necessary. By continuing to use our site, you are agreeing to the use of cookies as set in our,If your flight has been cancelled as a result of this, we are sorry. You will be contacted by our customer service team outlining the options available to you in.We know that this has been a difficult and frustrating time for many of you who have had your travel plans disrupted, for those who may have had to wait on calls, or for those who faced difficulties booking onto rescue flights.As soon as it is safe to do so, we will be flying again. Si le nouveau tarif est plus élevé, les clients ne devront payer que la différence de tarif.Cela s’applique aux réservations existantes et futures jusqu’à nouvel ordre. newspaper archive.Express. ".After security - especially if you’ve been handling the security trays that you put your liquids and phone in - “go and have a good old wash with proper soap and water because that’s probably the biggest danger you’re going to encounter in your entire, wonderful holiday,” he cautioned.“Keep a distance from anyone who looks ill and if you can pay for food and drink with contactless rather than handling cash,” he advised.See today's front and back pages, download the newspaper, L’équipe du support technique easyJet se charge de la création de son dossier de remboursement. Please see our.easyJet has said it will be grounding a selection of flights, mainly to and from Italy, from 13 March until 31 March.easyJet announced last week: “We will be making decisions to cancel some flights, particularly those into and out of Italy, while continuing to monitor the situation and adapting our flying programme to support demand.”.The budget airline added: “While it is too early to determine what the impact of the COVID-19 outbreak will be on current year outlook and guidance for both the Airline and Holidays business, we continue to monitor the situation carefully and will update the market in due course.“easyJet is working closely with authorities and are following the guidelines provided by the World Health Organisation and EASA to ensure the health and wellbeing of our people and customers.